Improved UX with mobile-friendly Design
Optimized code using Magento

Meet the Client

In 1905, H-E-B was launched as a small family store in Texas. The founder, Florence Butt, valued customer satisfaction above profits, cultivating a brand focused on friendly service and low prices. In 1919, Florence’s son, Howard, took over the business and committed to expanding the company throughout the state of Texas. By the 1990s, H-E-B had expanded its own product offerings and opened its first branch in Mexico, establishing itself as an international brand.

Today, H-E-B operates more than 340 stores and employs over 100,000 employees in Texas and Mexico. Furthermore, H-E-B produces several grocery items in their own domestic manufacturing facilities to ensure that customers can get high-quality products at affordable prices. They had also started their eCommerce platform. H-E-B reached out to Wagento for a mobile-friendly website design.

H-E-B mobile friendly website design mockup on three different devices.
H-E-B mobile friendly website design mockup on three different devices.

Challenges

  • eCommerce Upgrade: H-E-B required a mobile-friendly website design for their two eCommerce platforms, the Main H-E-B site and Mi Tienda site, aiming to enhance customer experience.
  • Customization Complexity: The company faced challenges with highly customized websites that required significant code fixes to improve functionality and user interface.
  • Integration Needs: H-E-B wished to integrate the main H-E-B website and the Mi Tienda site to maintain consistent design and functionality.
H-E-B product page mockup after a mobile-friendly website design in landscape and portrait mode.
H-E-B product page mockup after a mobile-friendly website design in landscape and portrait mode.

Client Requirements

  • Responsive and Mobile-Friendly Design: To accommodate growing mobile usage among customers, H-E-B required a responsive, mobile-friendly website design that functions well on mobile devices.
  • Improved User Experience (UX): The project focused on creating intuitive navigation and a streamlined online shopping experience.
  • Future-Proofing: H-E-B wanted a design that was not only modern but also capable of accommodating future upgrades and changes easily.
H-E-B product details page mockup after mobile friendly website design on desktop and mobile devices.
H-E-B product details page mockup after mobile friendly website design on desktop and mobile devices.

Solutions

Wagento worked with H-E-B to improve their online customer experience. The key focus of the project was developing a responsive, mobile-friendly website design that would make online shopping streamlined and easy. Then, developers worked to update and refine its designs to maintain consistency across all of its websites, including the Mexico-based Mi Tienda site, which was recently moved to the Magento platform.

The Wagento team carefully navigated through H-E-B’s highly customized websites to apply code fixes, improve key features, and update the sites’ designs. Developers strived to give the brand a seamless design overall, while still maintaining the unique characteristics and color schemes of each chain’s individual websites.

H-E-B homepage mockup after mobile friendly website design on desktop, tablet, and mobile devices.
H-E-B homepage mockup after mobile friendly website design on desktop, tablet, and mobile devices.

Results

After carefully following the best practices for web design and fixing complicated customizations to H-E-B’s websites, H-E-B had a modernized look and was thoroughly prepared for any future upgrades or changes. Wagento and H-E-B cited the following key achievements they made during the process:

  • Improved UX by creating more intuitive navigation features and developing a more mobile-friendly design
  • Integrated the Mi Tienda site with the brand’s current Magento store to ensure seamless changes in the future
  • Incorporated Magento’s native features to eliminate unnecessary customizations and clean up the site’s code

Final Thoughts

H-E-B’s commitment to keep up with changing consumer needs is one of the primary reasons for its continued success after 115 years. Wagento was proud to work with a brand that remains so committed to its core value of putting the customer first.

If your website is in need of an upgrade, redesign, platform migration, or mobile-friendly website design, Wagento can help! Certified Magento developers and experts will work with you to create a customized plan for improving your site, maintaining its performance, and much more. Reach out to us.

Related Case Studies

Create & Test Mobile-Friendly Website Effortlessly
Create & Test Mobile-Friendly Website Effortlessly